Privacy Policy

Privacy Policy

Introduction

Welcome to https://buy-peanuts-for-birds-uk.feedersandmore.co.uk (hereafter referred to as “Buy Peanuts for Birds UK,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the ways in which we collect, use, and protect your personal data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://buy-peanuts-for-birds-uk.feedersandmore.co.uk.
  2. Any associated mobile or desktop applications.
  3. Online services and tools we offer.
  4. Products available for purchase through our platform.

Please note that this policy does not extend to external platforms, applications, or services linked from our site. These third-party entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up as an authorized user and access our applications or services, we process your data to facilitate your account creation and usage.
  2. Visiting Our Websites: Every time you browse our websites, certain data is collected, as explained in detail below.
  3. Communication with Us: If you choose to contact us via email, phone, or SMS, we will use the information provided to respond to your inquiries.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your user name, email address, and password hash for account security.
  2. Payment Information: Details required to process transactions, such as credit/debit card numbers, expiration dates, and CVV codes.
  3. Financial Information: Data related to your purchases, order history, and billing addresses.
  4. Purchase Information: Items you buy from our store, quantities, and product specifications.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device when using our applications.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy policies).
  9. Product Interest: Details about products you view, search for, or add to your cart on our website.

We gather this data through various means, including direct user input, tracking technologies, and third-party data providers.

Cookies

Cookies are small text files stored on your browser when you visit our websites. They play a crucial role in enhancing your experience with us:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as remembering your login details.
  2. Preference Cookies: Used to remember your settings and preferences for future visits.
  3. Analytics Cookies: These track your behavior on our sites, helping us understand user patterns and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period of personal data varies depending on the type of information and the purpose for which it was collected:

  • Account Information and Purchase History: Retained until your account is inactive or upon request for deletion.
  • Payment Details: Securely stored for transaction history and fraud prevention, in compliance with card network regulations.
  • Location Data: Deleted once no longer required for the original purpose, unless needed for legal reasons.
  • Cookies: Retained for the duration specified in your browser settings or until you delete them.

We regularly review and anonymize data to ensure it is not linked to identifiable individuals after the relevant retention period.

Security Measures

Buy Peanuts for Birds UK has implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data transmission and storage, ensuring your information is protected.
  2. Secure Third-Party Processing: We engage trusted third parties to process sensitive data on our behalf, adhering to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at such individuals, and we do not knowingly collect personal data from them.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Have incorrect or incomplete information updated.
  3. Erasure/Right to be Forgotten: Ask for the deletion of your data when no longer necessary.
  4. Restriction: Limit the use of your data in specific situations.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or seek further information, please contact our Privacy Team using the details provided below. We will respond within the time frames specified by applicable laws.

Changes to Policy

Buy Peanuts for Birds UK reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests related to privacy and data protection: